All Systems Operational
API   Operational
90 days ago
99.96 % uptime
Today
Number Lookup   Operational
SMS Operational
Inbound SMS   Operational
Outbound SMS   Operational
Voice Operational
Outbound Voice   Operational
Inbound Voice   Operational
Website   ? Operational
Customer Colocation   Operational
Dashboard Operational
Dashboard Web   Operational
Email Notifications   ? Operational
Developer Documentation   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 20, 2018

No incidents reported today.

Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018
Resolved - This incident has been resolved.
Feb 16, 13:49 UTC
Monitoring - One of our network infrastructure suppliers has identified an MPLS congestion issue in Telehouse North that was increasing latency on our primary connection to LINX. This was resolved at approximately 12:00, and round trip times are now within normal expectations.
Feb 16, 12:15 UTC
Identified - We are looking further into what appears to be some asymmetrical routing with some peers across LINX. At this time we do not believe this is having a major impact on call quality, but may introduce an extra 15-20ms of latency.
Feb 16, 11:55 UTC
Investigating - We are investigating call quality quality issues which appear to be only affecting customers who are reaching our London network via the London Internet Exchange (LINX). More details to follow.
Feb 16, 11:38 UTC
Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018

No incidents reported.

Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018
Completed - The scheduled maintenance has been completed.
Feb 10, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 00:00 UTC
Scheduled - An operator partner will be adding extra resilience to their network, which will affect certain lookup services. Please note, this replaces the previously scheduled maintenance on 2018-02-07.

Start time: 2018-02-10 00:00 GMT 
End time: 2018-02-10 01:00 GMT 
Affected services: hashed_imsi and get_country lookup services will be unavailable for up to 30 minutes during this time. 

If you experience any issues following this maintenance, please contact Ziron Support.
Feb 2, 10:34 UTC
Feb 9, 2018

No incidents reported.

Feb 8, 2018

No incidents reported.

Feb 7, 2018

No incidents reported.

Feb 6, 2018
Resolved - The connectivity between our two primary London data centres and our LINX and LONAP peering has been rerouted, and we have not seen any reoccurrence of quality issues. We will provide a full RFO in the next few days, and apologise for the inconvenience this issue may have caused.
Feb 6, 17:24 UTC
Monitoring - Our re-routed LINX and LONAP public peering traffic is stable, so we are now in the process of bring the previously rerouted call traffic back to our primary data centres. No current calls will be lost during this process.
Feb 6, 16:22 UTC
Update - Senior engineers at our primary network supplier continue to investigate the issue, and have re-routed our LINX and LONAP public peering traffic via alternate paths. We continue to investigate, but overall are seeing an improvement in call quality.
Feb 6, 16:02 UTC
Update - We have taken steps to reduce impact of these issues by moving the majority of our inbound call traffic to a backup data centre, run by an alternative supplier. We continue to work with our primary service supplier to resolve this issue.
Feb 6, 14:47 UTC
Identified - We are seeing a repeat of this problem, and have escalated with our network supplier.
Feb 6, 13:58 UTC
Monitoring - Call quality has remained at normal levels since the last update. We are continuing to monitor this issue.
Feb 6, 13:48 UTC
Identified - This issue appears to be a reoccurrence of a similar fault yesterday with a network suppliers core link. Traffic is in the process of being rerouted, and we are seeing an overall improvement in call quality.
Feb 6, 12:26 UTC
Investigating - We are investigating reports of call quality issues on some inbound and outbound call traffic in our London network. Details to follow.
Feb 6, 12:06 UTC