Delays to UK local (geographic) porting requests submission and completion notifications

Incident Report for Ziron

Resolved

This incident has been resolved.
Posted May 14, 2020 - 11:50 UTC

Identified

We have identified an issue with a third party API, which has been raised to the relevant supplier and they are investigating.
Posted May 14, 2020 - 11:18 UTC

Investigating

We are investigating an issue around submission and completion notifications for UK local (geographic) porting requests. This only affects new porting requests and in-flight orders, and does not affect any voice traffic.
Posted May 14, 2020 - 10:41 UTC
This incident affected: Number Porting (UK).